Frequently Asked Questions

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arrow Do you work with multiple lenders?

Yes, we partner with a wide panel of reputable banks and non-bank lenders. This means we can compare options and recommend the loan that best suits your needs—not the lender’s.

arrow Can I apply for a loan before I find a property?

Yes—this is called getting pre-approved. It gives you a clear idea of your borrowing capacity and strengthens your position when negotiating or bidding on a property.

arrow What’s the difference between a fixed-rate and variable-rate loan?

• Fixed-rate loans lock in your interest rate for a set period, offering repayment stability. • Variable-rate loans fluctuate with the market but often offer more flexible features like offset accounts and extra repayments.

arrow Can I make extra repayments on my loan?

Most variable-rate loans allow you to make extra repayments without penalties. This helps reduce your loan term and the amount of interest you pay. We’ll guide you in selecting the right loan with flexible features that match your goals.

arrow What is Lenders Mortgage Insurance (LMI)?

LMI is a one-time insurance cost that protects the lender if you default on your loan. It’s usually required if your deposit is less than 20% of the property value. We’ll always advise you if LMI applies to your loan and whether it can be avoided.

arrow Do you help first-time home buyers?

Absolutely! We specialize in assisting first-home buyers through the entire journey—from pre-approval to keys in hand. We also help you access government grants and first-home buyer benefits where available.

arrow Can I still get a loan with a low credit score?

Yes, depending on your overall financial profile. We work with a range of lenders—including those open to helping clients with less-than-perfect credit. We’ll assess your situation and recommend the best approach.

arrow What’s the difference between pre-approval and full approval?

Pre-approval is a conditional indication that you may qualify for a loan based on the information provided. It helps you understand your budget before property hunting. Full approval (also called unconditional approval) means your loan application has been assessed and formally approved by the lender.

arrow Do you help with commercial or development finance?

Yes, we specialize in commercial loans, including unit development, industrial property, and business loans. Our team offers strategic advice and custom lending solutions to match your business goals.

arrow Can I refinance an existing loan with NextGen Home Loans?

Absolutely. We can help you switch to a better rate, consolidate debt, or access equity in your property. A refinancing review could save you thousands over the life of your loan.

arrow Do you charge any fees for your services?

Our service to you is often at no direct cost, as we are paid by the lender. We'll always disclose any applicable fees upfront and ensure you understand all costs involved with your loan.

arrow What is a guarantor loan and who can be my guarantor?

A guarantor loan allows a close relative (usually a parent or sibling) to offer equity or financial backing to help you secure a loan—often with a lower deposit or no LMI (Lenders Mortgage Insurance). It's a great option for first-time buyers.

arrow Can I get a loan if I’m self-employed or have irregular income?

Yes! Our Low Doc Loans are specifically designed for self-employed individuals or those without standard payslips. We assess income based on alternative documentation such as BAS statements, bank statements, or accountant letters.

arrow How long does the loan process take?

The timeframe depends on the complexity of your loan, but typically: • Pre-approval: 24–72 hours • Full approval & settlement: 2–4 weeks

arrow What documents do I need to apply for a loan?

Documentation varies based on the loan type, but generally includes: • Proof of identity • Income documents (pay slips, tax returns, bank statements) • Existing asset and liability details • Business financials (for commercial or low doc loans)

arrow What types of loans do you offer?

We offer a wide range of loans including • Home Loans • Investment Property Loans • Construction Loans • Refinance Loans • Guarantor Loans